--- title: I can't find what my fellow is referring to — what do I do? description: What to do if you can't find on the platform what your Fellow is referring to. --- [Ir directamente al contenido](https://help.founderz.com/es/alumno/en/student/cant-find-what-fellow-indicated#main-content) Español Traducciones de Mostrar submenú de [![Founderz](https://help.founderz.com/hs-fs/hubfs/Black%20FridAI%202025/Logos/Founderz_Logo_Negro.png?width=150&height=27&name=Founderz_Logo_Negro.png)](https://help.founderz.com/?hsLang=es) Abrir navegación principal Cerrar navegación principal - Español Traducciones de Mostrar submenú de - [Necesito ayuda](https://help.founderz.com/en/student/help) [Necesito ayuda](https://help.founderz.com/en/student/help?hsLang=es) ¿Cómo podemos ayudarte? - No hay sugerencias porque el campo de búsqueda está vacío. 1. [Centro de ayuda de Founderz](https://help.founderz.com/es/alumno?hsLang=es) 2. [Fellow](https://help.founderz.com/es/alumno/fellow?hsLang=es) 3. [Tu Fellow](https://help.founderz.com/es/alumno/fellow?hsLang=es#tu-fellow) # I can't find what my fellow is referring to — what do I do? ## What to do if you can't find on the platform what your Fellow is referring to. If your Fellow's instructions are not clear or you cannot find an element on the platform, you can provide more context so the help is more precise and useful: - Request a more detailed step-by-step guide, indicating which screen you are starting from and what you are trying to achieve. Your Fellow can break the action down into clearer, easier-to-follow steps. - Explain what you see on your screen, including error messages, different menus, or elements that do not appear, so your Fellow can identify whether there is a display issue, browser issue, or permissions problem. - If needed, attach screenshots to show exactly where you are. This can help your Fellow better understand the context and guide you more effectively. - If necessary, you can also share your screen during a video call to receive real-time help with tasks on your computer. - Check whether the problem repeats when using a different browser or refreshing the page, and let your Fellow know to help narrow down the source of the issue. - If the problem persists or appears to be a technical issue preventing normal use of the platform, our support team will review it with you. 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