Why don't my activities show up in my profile?
Why a completed activity doesn't show as completed in your profile and how to fix it.
If you have completed an activity and it does not appear as completed in your profile, it is usually because:
• The closing click is missing: The platform only records the activity when the final confirmation button is clicked.
• The platform is still synchronizing your progress. This may take a few minutes.
• Cached data: Your browser is showing an old version of your profile instead of the updated one.
• You are using a different account without realizing it.
What to do:
- Log out.
- Log back into the platform.
- Refresh the page.
- Check that you are using the correct email address.